Fear Can Ruin Your Business From WithinArticle written by John
Do you invoke fear in your employees?
Or maybe you're cool, but you got that great at paperwork, bad with people kind of manager working for you.
Today I want to talk about something most people don't think about when it comes to their company - internal fear.
The internal workings of a company and interpersonal relationships between your managers and employees are just as important as treating your external customers like treasures.
In their quest to earn a profit, many entrepreneurs forget there is a such thing as an internal customer (internal customers are your employees). Many times these customers buy from you, but more importantly their attitudes and work ethic reflect how well your business will do.
If you own a company, it's important to keep a watchful eye over your staff and read between the lines.
A person I know works for a large corporation where a small group of employees fear their manager. No, they don't fear for their lives, they fear if they speak up they might be "retaliated against" (to use their own words).
They feel if they speak up and voice their opinion their boss will snap at them, make them feel they have the problem, and in turn watch them for any mistakes they make. In essence, it puts them in the spotlight.
After talking with this small group for a bit, a reoccurring theme became present. None of the employees had any desire to go the extra mile for their boss. They also admitted they have talked about how bad of a company the place they work is and the first chance something better comes along they're going to take it.
Wow. What great marketing this company has going for it - yeah, whatever!
When managers and employees fear one another they may feel alone, worried, distrust, skeptical, unwilling to speak up, etc.
This kind of environment can severely limit your company's success.
Let's turn it around and look at some traits of a workplace environment without fear:
You get the point. The thought I want you to take away here is what would a business be like if the above traits were removed?
Ok, this is all fine and great. But what do you do if your staff may be experiencing a little internal fear with one another?
Here are a few things I've either done or experienced that has helped promote teamwork in the workplace:
If you own a company, is internal fear a problem for your employees? Is teamwork absent and you feel you're the only one that "cares."
What can you do to make your employees feel wanted and extra special while working for you?
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